To be eligible for a return, the item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You will also need a receipt or proof of purchase
To initiate a return, you can contact us at support@rabeadirect.com
If your return is accepted, we will send you a return shipping label, along with instructions on how and where to send your package. Items sent to us without first requesting a return will not be accepted
You can always contact us with any return questions at support@rabeadirect.com
Available regions
Rabea Stores provides logistics and distribution services in six countries in the Middle East and Gulf, including Saudi Arabia, the United Arab Emirates, Qatar, Kuwait, Oman and Bahrain.
Shipping instructions
The shipping price for your order depends on the weight of the product you are purchasing and your location. Free shipping is available in some areas and for some products, please check the shipping instructions in detail during the purchase process.
Shipping time
After placing the order, we will send the goods as soon as possible, and the goods will be delivered within 5-15 days.
Logistics tracking
When your merchandise begins shipping, we will provide you with a logistics order number. You can track the logistics of the order through the logistics link in the email or the logistics inquiry function on our store, and check the transportation status of your product in time. If you still cannot find the logistics information through the above methods, please contact customer service
My cat liked it and it was very comfortable instead of the manual laser
Its quality is very high
They love it all the day they are playing with it
Sometimes it's nice, as if you bought it from stores and its light is strong
Excellent, the cat interacts with it and it has lighting
It made my cat so energetic and playful, he runs around like crazy it’s so fun playing with it
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